Refund & Returns Policy
Refund & Returns Policy
We want you to love your order. If something is not right, here is how returns and refunds work at NewszFastStore.
Return window
You may request a return within 7 days of delivery for eligible items.
Conditions for return
- Item must be unused, unworn, and undamaged, with original tags and packaging intact.
- Proof of order (your order number, which starts with
SS) is required.
Non-returnable items
- Innerwear and intimate apparel, for hygiene reasons.
- Items marked non-returnable on the product page, customised items, and any free gifts.
Damaged, defective, or wrong item
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no cost to you.
How to request a return
Email admin@newszfast.in with your order number and reason for return within the return window. Our team will guide you through the pickup or return process.
Refunds (Cash on Delivery)
Since COD orders are paid in cash on delivery, approved refunds are issued to your UPI ID or bank account. After we receive and inspect the returned item, refunds are processed within 7–10 business days. You will be notified once your refund is initiated.
Cancellations
You can cancel an order any time before it is dispatched by contacting us — there is no charge. Once dispatched, the return policy above applies.
Exchanges
Need a different size or colour? Request an exchange (subject to availability) using the same process as a return.
Contact
For any return or refund help, email admin@newszfast.in.